I really hope that someone can give me some insight into what has recently happened.
I received a phone call on June 30, 2014 about coming in for a job interview. Unfortunately, I missed the call because I was outside feeding and watering horses. I was told to call back the next day between 9 am and 5 pm. I called promptly at 9 am and asked for the person who left the message. I was told that this person was not at work and to call back the next day. I called back as instructed and was told that she was busy and to call back the following day. I asked what was the best time and I was told 9:30 am. Once again, I call at 9:30 am. I asked for the person again and this time was connected to her. She explained that she was really busy at the moment and that she would definitely call me back later that evening or the following day (July 4, 2014). I sat by my phone for the rest of the day and the entire following day for absolutely nothing. I called back first thing Monday morning. The person who answers the phone said that HR wasn't there and to call back Wednesday morning because Wednesday was the day that interviews were being set up. I call back Wednesday morning, give my name, and explain that I was contacted about this possible employment, that I spoke with so and so, and that she would call me back on this day or this day, and that I was simply just trying to follow up with her as requested so that I could get in for an interview. I then tell this lady that I had spoken with her and she told me to call back today since interviews were going to be set up starting today. I am then told that hiring has been put on a standstill and they will keep my application for 60 days.
I am beyond upset regarding this situation and I am mad and beating myself up about not being able to answer the phone when she called the first time. I really want to know what I could have done wrong or what I could have done better.
I also sent an email to the corporate headquarters for this particular company. Not to tattle or to sound bitter, but just so that they are aware of the runaround that is being given to potential employees. I just feel that I was "played" with by this particular HR department. And the lady that answers the phone is beyond rude. It just seemed as if she didn't want anyone else to come in and begin working for this major retail company. I received a response from headquarters and was informed to call the market manager for the location in which I was seeking employment and let her know how HR treated me. Should I call the market manager or just chalk it up to a lost opportunity for whatever reason. I'm really bummed and saddened about what has happened because this job would have been a perfect fit for a work/family dynamic. And to be honest no one else is ringing my phone for a job.
Thank you for taking the time to listen and I hope to receive some insight and understand on this subject matter! :)