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Give Us Your Thoughts — and You May Win a CareerBuilder Institute Training Class

It’s happening. Retail stores everywhere are stocking the shelves, folding the clothes, straightening the shoes, organizing the Trapper-Keepers, and bracing themselves for restless, sun-streaked kids to come and clutter it all up. Back-to-school shopping is now in season. 

We’re not kids anymore, but as adults (employed or not), continuing to educate ourselves and hone our skills is one of the most important things we can do for our careers and ourselves. Aaaaand you’re in luck: August’s contest brings you a chance to give yourself (or your employees) the gift of education with a chance to win a CareerBuilder Institute class. We can’t promise your employees will express their immense thanks by bringing donuts in for breakfast, but we think there’s a strong possibility. Read on to find out how to win.

What’s CareerBuilder Institute?

CareerBuilder Institute, founded in 2008, offers e-learning content for businesses so that they can better assess, test, train, develop, and provide continued education to more effectively onboard and improve skills of existing talent. attract. CareerBuilder Institute has helped more than 1 million people reach their educational goals — and fill in current skill gaps. CareerBuilder Institute offers everything from computer and business skills, to language training, to licensing and certification, to sales training, to management and leadership skills.

Specifically? How about “Mastering Project Management,” “Operating Budgets for Non-Financial Managers,” “Understanding Personality Variables,” “Business Writing,” “Time Management,” “Exploring Adobe Creative Suite II,” “Real Estate Exchanges” or “Leadership Motivation”? CBI’s got you covered. Oh, and many of the courses, like 401(k), give a state-specific course option.

Expected versus teachable skills

In 2009, the average company investment in employee training was $1,200 per employee. It’s apparent that companies are investing a lot of time into their training — but on what, exactly? There are some skills that you expect candidates will have coming into a position — skills into which you’re not willing to invest time, money and resources. And then, there are others you expect to teach new employees on the job; either skills you don’t think can be taught outside of the position, or ones you’re willing to teach because a candidate is an otherwise great fit. You may be willing to teach project management skills, for instance, but expect a candidate to come into the job with superior people skills and ability to work within a team structure.

The August Contest Question

Sooo, we’re asking you: “In an interview situation, what skills do you expect candidates to have already, and what are you willing to teach on the job?” If you’re a current job seeker, just tell us what skills you expect employers expect you to have, and which skills you expect to be taught on the job.

By answering our question in the comments below, you will automatically be entered to win ONE online class (five winners; $50 value each) from CareerBuilder Institute.

Using CareerBuilder Institute can not only help employees improve skills in certain areas, but also lower turnover, decrease training and hiring costs, increase accessibility to training content, and increase overall productivity. The skills you’re spending time to teach on the job can likely be taught by a CareerBuilder Institute class — freeing up other employees’ time and resources — and saving you a significant amount on training expenses.

CareerBuilder Institute — Did you know? (Don’t worry, there won’t be a test):

  • Learners can retake courses within the year at no additional cost.
  • CBI has the largest learning library in the nation, with more than 12,000 titles including videos, assessments, tests and courses.
  • More than 3,000 pre-license certification and continuing education courses are offered.
  • CBI is the only e-learning service to offer Predictive Job Fit Assessments, Hard and Soft Skill Courses, Microsoft Courses, Learning Videos, and Professional Certification and Continuing Education Courses.
  • Employee training has been shown to lead to greater employee productivity (26% higher revenue per employee) and reduced employee turnover (41% lower for high-performing employees; 17% overall).

HOW TO ENTER:
Simply answer this question in the comments section below: “In an interview situation, what skills do you expect candidates to have already, and what are you willing to teach on the job?”– and you’ll automatically be entered to win one online class from CareerBuilder Institute (five winners will be chosen at random; $50 value per class).  Be sure to read the terms and conditions in full.

CONTEST DETAILS:
Entries will be accepted from 12:00 a.m. CST on Monday, August 9, 2010 until 11:59 p.m. CST on Friday, August 13, 2010.  Each account may only submit one answer for consideration; subsequent entries will not be considered. Spam responses will not be considered. The winner will be picked at random and notified via e-mail the week of August 18, 2010. Please read the full list of official contest rules and regulations.

Amy Chulik McDonnell

About Amy Chulik McDonnell

Originally hailing from Ohio, Amy is a content strategist on the marketing and communications team who has been with both CareerBuilder and the city of Chicago for more than eight years. She writes on a range of recruitment topics on The Hiring Site, striving to bring a dose of clarity and humor to sometimes complicated issues around employee attraction, engagement and retention. The voice of @cbforemployers on Twitter, Amy also writes and edits content for the CareerBuilder website and CareerBuilder ebooks, emails, marketing campaigns, and more. When she's not working, Amy spends as much time as possible reading, cooking, writing short stories, eating Nutella out of the jar, waiting for CTA buses and trains, going to see her favorite bands live, and spending time with people who inspire and challenge her.
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I would say flexibility and communication. When a candidate is offered a new job, they will need to communicate with a large number of new people all at once, and fit into an organization. Communication - mainly verbal/interpersonal - is not a skill that can be easily taught on the job in most cases. Also, the new employee will be put into new learning and work situations, where business needs often change throughout the course of the day. A new employee who's able to roll with the punches and still keep a smile on their face is more likely to be successful in the long run.

As for what do I expect the applicant to already have mastered/skilled-
2-Punctuality-
Be on time for work, at all costs - 4 minutes early is late.
2-Courtesy -
If you 'have' to be late Phone in immediately, so that your supervisor can know you are not just slack.
Treat your co-workers the way you expect to be treated. If you do, they will treat you the same.
Respect and Honour the Customers as you would your greatest sports figure, relative, or entertainer. The Customer is why you are hired.
3-Flexibility-
Expect to have to reschedule your priority to the needs and expectations of the employer.
------------
As to what do I expect the Company to 'train me in'.
The policy/procedures expected by the company [these sometimes change from company to company, sometimes branch to branch].
If there is equipment that I may/may not be familiar with, assure that I am familiarized with the equipment and company rules,even if they should already be understood.
If the need is for operating machinery, then, the employer should be aware of what I 'already' know, and be willing to encourage and assist in expanding my potential for success of the whole company. [this does not mean babysit the employee, it does mean increase training when/where needed.

The process begins with the scheduling of the interview, when I call the candidate I begin by telling them who I am and where I am calling from (during this process I am actually analyzing phone etiquette) I tell them that I am calling to notify them we are in the process of reviewing all received applications and that we will be contacting the selected to-be-interviewed candidates within a week. I tell them that in the event they are not selected they will receive communication notifying them as well and that they are welcome to apply for any future openings.

During the actual interview I look for a candidate that has good listening skills; communication skills, writing, basic computer knowledge and of course the ability to clearly answer questions asked. I also expect for a candidate to be punctual and dressed properly. I like to find that a candidate is courteous during the interview and that he/she is not afraid of asking questions; "good employee/employer relationship begins with honesty and communication".

I like to offer training in job specific areas and company policy.

Maria, HR Assistant

We require proficient computer skills; Microsoft Office. We will train advance skills especially in Excel.
For our customer service positions, we expect them to have some customer service experience, we train to develop their skills. We will train on - how to deal with difficult customers, adapting to change, etc - more in depth cutomer service situations

For our entry-level positions, we expect candidates to already have basic computer skills (Microsoft Office), good communication skills, solid work ethic, customer service, and common sense. We don’t plan to teach a new employee any of those things. We will train them on their specific job, our policies, and our company culture.
For higher-level positions, candidates must have all of the above, plus industry knowledge/expertise. In that situation, we’d just be teaching them our policies/procedures and culture.

I would say flexibility and communication. When a candidate is offered a new job, they will need to communicate with a large number of new people all at once, and fit into an organization. Communication - mainly verbal/interpersonal - is not a skill that can be easily taught on the job in most cases. Also, the new employee will be put into new learning and work situations, where business needs often change throughout the course of the day. A new employee who's able to roll with the punches and still keep a smile on their face is more likely to be successful in the long run.

As for what do I expect the applicant to already have mastered/skilled-
2-Punctuality-
Be on time for work, at all costs - 4 minutes early is late.
2-Courtesy -
If you 'have' to be late Phone in immediately, so that your supervisor can know you are not just slack.
Treat your co-workers the way you expect to be treated. If you do, they will treat you the same.
Respect and Honour the Customers as you would your greatest sports figure, relative, or entertainer. The Customer is why you are hired.
3-Flexibility-
Expect to have to reschedule your priority to the needs and expectations of the employer.
------------
As to what do I expect the Company to 'train me in'.
The policy/procedures expected by the company [these sometimes change from company to company, sometimes branch to branch].
If there is equipment that I may/may not be familiar with, assure that I am familiarized with the equipment and company rules,even if they should already be understood.
If the need is for operating machinery, then, the employer should be aware of what I 'already' know, and be willing to encourage and assist in expanding my potential for success of the whole company. [this does not mean babysit the employee, it does mean increase training when/where needed.

Hi,

During the interview, I would expect the candidate to have the basic qualification to perform the job effectivelly. Analysis, people management - these are the skills which can not be tought to anyone.
However, if I can prefer to teach some technical skills such as MS excel, creating presentations or working on a particular tool.
In short, I would prefer to have a candidate who already posses analysis, organizational, good people management and time management skills. and can teach him/her some technical skills.

The process begins with the scheduling of the interview, when I call the candidate I begin by telling them who I am and where I am calling from (during this process I am actually analyzing phone etiquette) I tell them that I am calling to notify them we are in the process of reviewing all received applications and that we will be contacting the selected to-be-interviewed candidates within a week. I tell them that in the event they are not selected they will receive communication notifying them as well and that they are welcome to apply for any future openings.

During the actual interview I look for a candidate that has good listening skills; communication skills, writing, basic computer knowledge and of course the ability to clearly answer questions asked. I also expect for a candidate to be punctual and dressed properly. I like to find that a candidate is courteous during the interview and that he/she is not afraid of asking questions; "good employee/employer relationship begins with honesty and communication".

I like to offer training in job specific areas and company policy.

Maria, HR Assistant

We require proficient computer skills; Microsoft Office. We will train advance skills especially in Excel.
For our customer service positions, we expect them to have some customer service experience, we train to develop their skills. We will train on - how to deal with difficult customers, adapting to change, etc - more in depth cutomer service situations

At Life Line Screening we think in terms of competencies. Depending upon the level of the position (indiv. contributor, manager, and mgr. of mgrs.) we recruit and select for essential competencies (both behavioral and technical) and accept the challenge of developing the preferred competencies.
We know that certain competencies are very diffiuclt to develop (e.g. Innovation Mgt., Conflict Mgt., Managerial Courage, Political Savvy, Undertstanding of Others, and Learning Agility) so if the job requires those - we "buy" them and require them as key selction criteria for external candidates.
Thanks, Jim Kuhn - VP, HR

For our entry-level positions, we expect candidates to already have basic computer skills (Microsoft Office), good communication skills, solid work ethic, customer service, and common sense. We don’t plan to teach a new employee any of those things. We will train them on their specific job, our policies, and our company culture.
For higher-level positions, candidates must have all of the above, plus industry knowledge/expertise. In that situation, we’d just be teaching them our policies/procedures and culture.

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  1. [...] This post was mentioned on Twitter by Lewis, Job Coach, Pro-Tem Solutions. Pro-Tem Solutions said: Give Us Your Thoughts — and You May Win a CareerBuilder Institute Training Class: It’s happening. Retail stores ev… http://bit.ly/bgu3gW [...]

  2. [...] This post was mentioned on Twitter by Lewis, Job Coach and link2peer, Pro-Tem Solutions. Pro-Tem Solutions said: Give Us Your Thoughts — and You May Win a CareerBuilder Institute Training Class: It’s happening. Retail stores ev… http://bit.ly/9LtW8c [...]

  3. [...] included some of our commenters’ own words below (full list here). With which statements do you agree or disagree? What can be taught on the job — and what [...]

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