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Archive for October, 2010

Steven Slater Tells Fed Up Employees Not To Try This At Home…And More News From This Week

While you were busy winning America’s hearts, if not Project Runway, feeling relieved to know it’s not just you, taking all of the fun out of Halloween, here’s what was happening in the world of workforce management this week…

“A Cow Just Broke Into My House!” 2010′s Most Unusual Excuses for Missing Work

Curious cowFeel like something’s been, well, different at the office lately? That things seem a bit emptier at the workplace? A bit quieter? Well, you’re not crazy — you’re just observant. Turns out many employees are calling off of work to crawl back under the covers and hide from the recession, build a delicious burger cake, or explain a cow break-in to the cops.

Yes, I said cow break-in. CareerBuilder has just released its 2010 survey of the most unusual excuses for missing work, and if you thought 2009′s most unusual excuses lived up to their name, you’re in luck — 2010′s list is just as full of wacky, creative, and head-shaking employee excuses.

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How NOT to Motivate Employees: 10 Management Habits to Break Now

Feeling unmotivated? Uninspired? Disengaged? You’re not alone. “There’s a lot of valid reason we’re feeling burned out,” says Holly Green, workplace management expert and best-selling author of the book More Than a Minute: How to Be an Effective Leader and Manager in Today’s Changing World.

“It’s because we are,” she says.

I recently spoke with Green about the amount of stress managers are under today to re-engage their employees in an increasingly stressful work environment. If employees think they’re the only ones who need a break these days, Green says, they should think again.   “Managers are feeling the same way. And when you’re burned out, it’s that much harder to think about engaging someone else.”

So rather than add one more thing to the already-overstretched manager’s to do list, perhaps it would be easier to simply know what NOT to do…Green was kind enough to offer the following advice on how NOT to manage your employees.

Top 10 Things Managers Should NOT Do To Engage Employees: Continue Reading…

What’s on Your Seasonal Hiring Wish List?

What specific traits do you look for in seasonal workers?

For 31 percent of employers who are hiring seasonal workers this year, great customer service skills top the list of most wanted skills in a seasonal worker they’d be interested in hiring full-time.

For its most recent survey, CareerBuilder asked more than 2,400 hiring managers about their seasonal hiring plans this year. According to the survey of over 2,400 employers nationwise, of those employers who are hiring seasonal workers in the fourth quarter of this year, 40 percent are likely to hire them as full-time, permanent basis.

Industry and Compensation Breakdown
Unsurprisingly, the top five industries where seasonal workers will be most in demand this season are retail; customer service; administrative/clerical support; shipping and delivery; and hospitality.  As for pay plans, while some hiring managers (13 percent) reported plans to increase pay for seasonal workers compared to the same period last year, 14 percent are planning a decrease.

  • 48 percent of hiring managers plan to pay seasonal workers $10 or more per hour
  • 9 percent plan to pay $16 or more per hour
  • 32 percent plan to pay between $8 and $9 per hour
  • 19 percent plan to pay between $6 and $7 per hour

Planning to hire seasonal workers? Check out these tips from an earlier post on hiring seasonal workers. Continue Reading…

Say This, Not That: 5 Ways to Give Feedback That Gets Results

Ah, the awkward conversation. Much like death and taxes, the awkward conversation is something people will do anything to avoid.

…which is perhaps why so many managers are so poor at giving feedback: rather than have a potentially uncomfortable conversation about what their employee needs to improve upon, they avoid it completely. But giving feedback is a crucial skill that every manager needs to practice (in order to get better at giving it). After all, the only way you can expect your employees to get better at what they do is to give them constructive, candid and timely feedback. But, again, giving feedback is a skill that requires practice…and carefully chosen words.

Five Tips for What to Say (and What Not to Say) When Giving Feedback:

  1. Say This: “I noticed that you’ve missed a few deadlines lately.” Not That: “You seem disinterested in your work lately.” When giving feedback, it’s important to focus on an employee’s specific behavior, not the impression you had of it. Telling an employee that he or she “seems disinterested”  or “appears disengaged” is actually a comment about your perception or impression of the employee – which comes across as a judgment - when in reality, the employee’s perceived disinterest could be the result of something completely unrelated to work. Focusing on the specific behavior that led to that impression opens up the door to have a clear discussion about the reasons why, rather than making the employee feel judged, alienated or confused. Continue Reading…

Smart Talk on Social Media Trends in the Workplace: Videos from Staffing World 2010

Today’s the last day of the American Staffing Association’s Staffing World 2010 conference in Las Vegas, and although what happens in Vegas normally does stay in Vegas, we’ve managed to  snag some PG-style videos and commentary about recruiting and staffing firm leaders’ views on social media trends. Continue reading

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Oprah is the Ideal Boss…And More Humdingers From This Week’s News

While you were busy barely even trying to hold it in, wasting absolutely no time at all, or thinking to yourself, “If we can get 33 trapped miners out of a cave, surely we can find a way to distribute movie popcorn butter more efficiently!”…here’s what was happening in the world of workforce management this week…

Bruce Tulgan Talks Talent in the New Economy and More at Staffing World 2010

The American Staffing Association’s Staffing World 2010 conference, taking place at the Venetian Casino Hotel Resort in Las Vegas, NV, is well underway. Throngs of recruiting and staffing professionals have been mingling and networking, attending professional development sessions like keynotes and workshops, browsing exhibitor booths (like CareerBuilder’s — yes, that’s a shameless plug), and generally having a great time while learning more about how to not only adapt but thrive in our rapidly changing workplace. Continue reading

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Over a Third of Workers Wish They Had Majored in Something Different in College

Does that headline sound like it was ripped straight from The Onion to anyone else?

Sadly (or perhaps somewhat comforting to know, if you’re among this group), it’s no joke: Findings from CareerBuilder’s most recent survey suggest that 36 percent of workers with college degrees said they wish they had chosen a different major in college.

The survey of over 2,000 workers with college degrees nationwide also found that:

  • 26 percent of workers said the market for jobs in their chosen field worsened from the time they entered college to when they graduated.
  • 19 percent of all workers with a college degree still have not found a job in their desired field.
  • 27 percent of workers who graduated from college at least 10 years ago still haven’t found a job related to their college major.
  • 21 percent spent at least three years finding an opportunity in their desired career path, and 12 percent spent at least 5.

Not that these findings should come as a surprise to anyone who’s read anything about the job market in the past few years…but what do they mean for employers? Continue Reading…

You May Want to Cancel Those Dinner Reservations…And More News from This Week

While you were busy getting the makeover no one really thought you needed in the first place, forgetting to press “end call,” or downloading CareerBuilder’s latest hiring forecast (what’s that? It’s free? Okay!)…here’s what was happening in the world of workforce management this week…