Innovation > Technology > Trends
Big Data: An ‘Easy Button’ for Recruiting? Why It’s Not as Crazy as It Sounds
- July 25th, 2012
- 8 Comments
Wouldn’t it be nice to have an ‘easy button’ when it came to recruiting? A way to pinpoint exactly where the candidates you need are hiding? A litmus test to predict which candidates will be successful in your organization? A navigation device to show you where you need to focus your recruiting efforts and what message you need to send to bring in a better quantity and quality of applicants? Well, your dreams may soon become a reality…
“Big data is like an easy button,” says Rob Wittes, manager of business intelligence development in CareerBuilder’s Information Technology department, of what can be both a blessing and a curse for companies trying to turn out better products and gain a competitive edge. Big data, Wittes explains, “is really just a term for what’s been around for a long time, which is multi-structured data.”
The beauty of big data is its ability to help organizations collect more accurate and detailed information about their customers than ever before, which in turn helps them enhance their product and service offerings. “People are trying to understand their customers better than ever – from the services they want to how they buy,” Wittes says. Big data helps with that.
The problem so many companies run into with big data, however, is making sense of all of the data that is available. In fact, data – for all its potential – is a major source of anxiety among many business leaders: In a recent IBM study of 1,700 Chief Marketing Officers, data explosion ranked as the top challenge CMOs face today, with 70 percent reporting feeling unprepared to deal with its impact. And it’s no wonder CMOs feel overwhelmed: If Google’s former CEO, Eric Schmidt, is to be believed, we’re now creating as much information every two days as we did from the dawn of civilization to 2003. (Yep, you read that right.)
But thanks to newly generated and ever-evolving tools and technologies (such as Hadoop), companies can collect these different pieces of data, store it in one place, and then run queries and analyze it to understand their customers and their businesses better than ever before, according to Wittes.
CareerBuilder is among those companies leveraging big data to meet customers’ needs. “At CareerBuilder, we’ve amassed large amounts of data around the recruiting process and job candidate profiles,” Wittes explains. “The ability to merge those elements, using big data products and architectures, have yielded us the ability to innovate toward products that help clients understand how this data benefits them, and how to harness this data in order to improve the way they recruit.”
One innovation in particular is CareerBuilder’s Supply & Demand Portal, which is designed to help employers leverage data on labor market trends – not simply accumulate more of it. “People don’t need more data. They need more intelligence,” says Abdel Tefridj, vice president of workforce analytics at CareerBuilder. Tefridj has long been working with employers to make sense of the data contained in the Supply & Demand Portal. When used correctly, it enables companies to find information on everything from who they’re competing with for top talent to where candidates are most – and least – available.
“The beauty of Google and Apple is, they make using data and technology look so simple,” Tefridj says, referring to the way Google makes it easy for people to quickly run search queries and get results – without having to think about the complicated logarithms and analytics that take place behind the scenes in order to generate those results. Tefridj’s vision is to have the Supply & Demand Portal be for employers what Google is for the average search engine user: a way to quickly and easily answer virtually any recruitment-related question.
For human resources professionals, having this talent intelligence not only gives them access to needed information about where to allocate their budgets, but it also gives them credibility in the board room. In a recent study from the Hackett Group, a remarkable 79 percent of companies reported dissatisfaction with the HR support they receive for collaboration and knowledge-sharing. Human resources professionals can and should utilize the vast amount of recruitment intelligence (such as that contained in the Supply & Demand Portal and other data-based recruitment resources) to start a meaningful conversation about how this intelligence can enhance their recruitment efforts and ultimately affect the bottom line.
The Bottom Line on Big Data
Perhaps IBM’s Arvind Krishna said it best when he wrote, “Navigating big data to uncover the right information is a key challenge for all industries. The winners in the era of big data will be those who unlock their information assets to drive innovation, make real-time decisions, and gain actionable insights to be more competitive.” That statement is as relevant to business growth as it is to recruitment – and to your own professional future. Simply put: if you’re not willing to get behind big data, be prepared to get left behind.
About Mary Lorenz
Mary is a copywriter for CareerBuilder, specializing in B2B marketing and corporate recruiting best practices and social media. In addition to creating copy for corporate advertising and marketing campaigns, she researches and writes about employee attraction, engagement and retention. Whenever possible, she makes references to pop culture. Sometimes, those references are even relevant. A New Orleans native, Mary now lives in Chicago, right down the street from the best sushi place in the city. It's awesome.Yet one more automated way to screw up and miss the best candidates. When I recruit for personnel I do something crazy, I read resumes. This is why I find the best candidates and take them away from my competitors. They are busy hoping someone matches their algorithm and I am busy reading, digesting, and understanding the talent I have on paper in front of me.
RobTellone Hi Rob, we certainly are not suggesting that the recruiting process be automated and encourage all of our clients to work towards exactly what you do - making personal touch points with potential candidates. This doesn't mean you can't use data to make you smarter about how you target candidates before reaching out to them.
If you have a few minutes, do take some time to check out the Supply & Demand portal link posted in this story. This tool is designed to help you answer some of the following:
--How tight is the labor market for the position I need to fill?
--How could market saturation be impacting compensation offers
--In what locations, and for what positions, are companies having a tough time hiring talent?
--How can I better hire for emerging or hard-to-fill positions?
--Where and who are my biggest competitors hiring talent?
cbforemployers Thank you for the reply and reiterating your point of view. In a complete and total buyers market the buyer still needs tools to compete.
I get it. I don't agree. But I get it.
All I need when I am hiring is to open my eyes and understand WHO is in front of me. It took me a long time - and many bad hires - to understand this very simple point. Unbelievably talented people are out there in quantity. The question is do I spend enough time on a resume to recognize them when I come across their resume no matter the "key words" they use?
I'm not suggesting that this is an easy way to find the right candidate because it's not. It's PAINFUL, very painful to dig into each resume but I find the best candidates and hire the best and I have never plowed through 100 resumes and then thrown my hands up in the air wondering why my algorithm isn't finding me the right candidates.
Maybe I'm lucky. I doubt it though and I'll take advantage of the "white noise" these recruiters are creating for themselves as long as I can. :)
Again thanks for you reply,
RobTellone I don't think you're lucky, instead very dedicated to your job. Kudos to you! Many people fly through resumes in a matter of seconds.
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