Insights & Trends > Survey Results > Talent Acquisition
Recruitment 2.0: The Laws of Candidate Attraction in the Digital Age
- August 17th, 2012
- 6 Comments
New survey highlights the impact of digital tools on job candidate behavior.
As part of its ongoing effort to empower employers with the resources they need to recruit top talent, CareerBuilder recently partnered with Inavero to conduct the 2012 Candidate Behavior Study, a survey of 1,078 workers from across the U.S. and Canada. The survey explored the way today’s job candidates approach the job search and what compels them to apply to certain companies over others. The results provide insight for employers as to how to reach these candidates with the right messages, through the right channels.
“One of the major findings of this study is that candidate behavior is really about digital behavior,” says Kassandra Barnes, Content and Research Manager at CareerBuilder. “Meaning, when you look at how candidates conduct job searches, it’s very similar to how consumers make purchasing decisions – it’s all done digitally.”
Results from the survey indicate that candidates engage with your company’s brand way before they set foot through your doors. According to the survey, the job search process is constantly “on” with 74 percent of workers either actively searching for a new job or feeling open to a new opportunity.
The survey also found that, on average, job candidates consult nearly 15 resources per job search – including company career sites, Facebook, online job boards, employer review sites (such as Glassdoor.com), professional and personal networks and staffing and recruiting firms – before they even decide to apply to a job. By the time they get to the application process, they’re already engaged and interested in the opportunity with your company.
“For candidates, looking for a job is a lot like making a major purchase – the research happens on a regular basis over a very long period of time before action is taken,” says Barnes.
The results of the study are reminiscent of Google’s 2011 Zero Moment of Truth study, analyzing the factors that influence today’s consumer decisions. In its most basic definition, the Zero Moment of Truth (ZMOT) refers to the moment a consumer decides to make a purchasing decision – and more often than not, it happens long before the consumer finds said product at the store.
Barnes says that the ZMOT is just as relevant to recruitment as it is to marketing. “It used to be that a consumer would go to the store and find something on the shelf for the first time and make the decision to purchase right then and there,” Barnes explains. “Today, however, thanks to technology that enables us to research and compare products – at any time of day, from anywhere – consumers are doing significant research on products before they even step into a store. Job candidates, we’re finding, are using this same approach to their job search.”
For employers, these findings underscore the need to put as much effort into “marketing” their job opportunities and employment brand as they do their products, services and consumer brand. Candidates are utilizing multiple platforms to interact with employers, search for opportunities and find out what it’s like to work at companies – and they’re doing so increasingly through social media and from their mobile devices. That means employers need to explore and take advantage of the many and various opportunities to connect with candidates these platforms afford.
Keep an eye out for more findings and takeaways from the 2012 Candidate Behavior Study. In the meantime, learn more about thinking like a marketer to capture top talent.
All of these findings stem from the 2012 Candidate Behavior study, which you can learn more about at www.careerbuilder.com/candidatebehavior
About Mary Lorenz
Mary is a copywriter for CareerBuilder, specializing in B2B marketing and corporate recruiting best practices and social media. In addition to creating copy for corporate advertising and marketing campaigns, she researches and writes about employee attraction, engagement and retention. Whenever possible, she makes references to pop culture. Sometimes, those references are even relevant. A New Orleans native, Mary now lives in Chicago, right down the street from the best sushi place in the city. It's awesome.Trackbacks
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[...] also the fact that people treat new jobs the same way they treat major purchases: they do extensive research – mostly with the help of [...]
[...] you’ve paid attention to recent posts, you know that 74 percent of workers are either actively searching for a new job or open to a new opportunities. And maybe you’re aware that 35 percent of candidates begin [...]
[...] you’ve paid attention to recent posts, you know that 74 percent of workers are either actively searching for a new job or open to a new opportunities. And maybe you’re aware that 35 percent of candidates begin [...]
[...] you’ve paid attention to recent posts, you know that 74 percent of workers are either actively searching for a new job or open to a new opportunities. And maybe you’re aware that 35 percent of candidates begin [...]
[...] superior customer service. Employers can take a similar approach to recruiting, as today’s candidates treat the job search like a major purchasing decision. When you treat candidates well, not only do they remember you, but they tell others about you, [...]
[...] superior customer service. Employers can take a similar approach to recruiting, as today’s candidates treat the job search like a major purchasing decision. When you treat candidates well, not only do they remember you, but they tell others about you, [...]