We’re often told learning from our failures is an integral part of succeeding, but what if you don’t know why you failed? That’s the position many job seekers find themselves in after the job they were interviewing for goes to another candidate. According to CareerBuilder’s 2015 Candidate Behavior study, only 27 percent of job seekers say an employer gave them an explanation for why they didn’t get the job after interviewing.
This lack of communication occurs earlier in the hiring process as well. Fifty-two percent of companies respond to less than half of the candidates that apply. Some of the most commonly cited reasons include:
- 32% say they don’t think they need to respond to everyone
- 29% say there are too many candidates to respond to
- 18% say they don’t have enough time
- 10% say it’s company policy not to respond
What This Means for You
The experience candidates have when applying to work for your company can have a much larger impact than many employers may realize. The study found that 65 percent of job seekers are less likely to buy from a company they didn’t hear back from after an interview, and 58 percent say they are less likely to buy from a company they didn’t hear back from after submitting an application.
On the flip side, 67 percent say they are more likely to buy from a company that provided consistent updates throughout the application process. Job seekers have to deal with a lot of uncertainty, and if you can be more communicative with them, they’ll appreciate it — even if you don’t end up hiring them.