It’s no secret that many candidates feel they’re in a black hole of hiring — and some staffing firms aren’t making their experience any easier. 2015’s Opportunities in Staffing study, published by CareerBuilder and Inavero and based on responses from 3,020 staffing industry clients, 9,525 job candidates and 864 internal staffing firm employees, shows a disturbing trend: Many candidates put a lot of work into their applications, interviews and relationship-building with recruiters — only to face a wall of silence midway through the process.
- Nearly half (46 percent) of candidates said they’re not updated throughout the hiring process by the staffing firm they’re working with.
- 42 percent have not been contacted to say they didn’t get the job after the interview.
- The same percentage (42 percent) feel the amount of human contact has decreased in the hiring process.
What this means for you
Don’t be part of the statistics — rise above, help move the needle for the staffing industry as a whole, and create a great word-of-mouth reputation for your firm in particular. Giving candidates a genuine experience with open and honest communication (which, by the way, all candidates deserve) will benefit your reputation — and your bottom line. Check out our 10 do’s and don’ts to set your staffing firm apart from the pack.