As the carved pumpkins of Halloween were being given their final touches and trick-or-treating hosts were filling up their baskets for throngs of excited children, stores across the U.S. were already looking ahead to winter holidays — and many employers had already lined up their seasonal staff for the busy time ahead. Yes, seasonal hiring is in full swing, and though employers expect to hire at similar levels this year as last, according to a new CareerBuilder survey of more than 2,600 employers, a year’s time has brought more perks in pay, 29 percent of retailers planning to have extra hands on deck around the holidays (a moderate decline from 2010), and nearly one-third of employers planning to turn some seasonal staff into full-time, permanent members of their team.
INFOGRAPHIC: ‘Tis the Season for Holiday Hiring: What Employers Predict This Year Will Bring
Sales, customer service, technology, shipping, and administrative support are all hot areas for holiday hiring this season — let’s take a closer look at what else is happening:
Retail and hospitality outlook
As mentioned above, nearly three in ten retailers will have extra staff on hand to help this holiday season, a moderate decline from last year, and 10 percent of hospitality companies will add seasonal staff this year, the same percentage as last year. What do the similar patterns in seasonal hiring from last year to this year mean for the economy?
As Matt Ferguson, CEO of CareerBuilder, explained:
“Employers are keeping the status quo for holiday hiring as economic uncertainties shake consumer confidence,” said Matt Ferguson, CEO of CareerBuilder. “While retail has the lion’s share of seasonal jobs, you can also find opportunities in various industries and corporate roles.”
Where is seasonal hiring happening industry-wide?
Many different types of companies are hiring for seasonal staff this year, in various functional areas where they need help the most during the holiday rush. Across all industries, popular areas for recruitment this holiday season include:
- Customer Service – 30 percent
- Administrative/Clerical support – 16 percent
- Shipping/Delivery – 15 percent
- Technology – 12 percent
- Inventory management – 10 percent
- Non-retail sales – 9 percent
- Accounting/Finance – 8 percent
- Marketing – 8 percent
Better pay is on the way