CareerBuilder is proud to be working with MAXIMUS, where finding qualified jobs for qualified candidates is the ultimate goal. We help MAXIMUS find the talent they need to position both clients and candidates for success in today’s workforce. CareerBuilder believes in doing our part to contribute to a stronger economy, and we believe helping companies like Maximus empower employment is the way to get there.
We recently got the opportunity to talk to Mark Andrekovich, chief of human capital for MAXIMUS, on how his organization works to empower employment.
CareerBuilder: When you hear the term Empowering Employment, what does that term mean to you?
Andrekovich: At MAXIMUS, we operate several workforce services projects across the United States, Australia, the United Kingdom, and we just recently launched a new project in Canada. When we staff these operations, we look for employees who are passionate about helping others. We primarily serve welfare-to-work clients, many of whom have never even held a steady job, much less a sustainable career. Our case managers recognize the barriers faced by workforce services program participants, but they provide encouragement and connect them to resources that will help them obtain a lifestyle of employment.
In our Tax Credit and Employer business line, we help organizations maximize available tax credits through programs that support hiring from targeted populations, including veterans, individuals with disabilities, and long-term welfare recipients. Our MAXOutreach® solution links employers and community-based organizations to help uncover hard-to-reach, tax credit-eligible applicants. So MAXIMUS empowers employment by helping job seekers obtain the right combination of skills and connecting them to job opportunities, while also assisting businesses and other organizations identify new tax-eligible candidates.
CareerBuilder: What areas of your business do you believe are the most important to invest in in today’s market?
Andrekovich: Our investments in people, process and technology have led to our company’s success today and will help drive our growth in the future. Our people support critical public programs – helping low-income families obtain health insurance coverage or supporting them as they transition from welfare into sustainable employment. The work they do requires a level of familiarity with government programs that are constantly evolving, so we make investments in training and re-training programs, as well as the necessary knowledge development needed to execute our business model.
At the same time, we are investing in the processes and technology that make our operations run smoothly. We place a high value on business process management strategies, which we use to operate more efficient government programs. We make regular refreshes to our internal technology systems and look for ways to leverage shared services across the organization.
CareerBuilder: There’s been a lot of discussion lately around “hiring for culture (or attitude) and training for skills.” Is this something you practice at your organization? Why or why not?
Andrekovich: MAXIMUS certainly takes cultural fit into account when we hire new employees. However, we also look at subject matter or technological expertise, depending on the position. The common thread we look for in new hires is the willingness to work hard and a shared commitment to our founding mission of Helping Government Serve the People®.
CareerBuilder: What skills – both technical and soft – do you see most valuable to today’s businesses?
Andrekovich: We look for candidates who have a level of technological expertise relevant to the position, but also the adaptability to learn new technologies and processes. Since we are a service-orientated Company, we seek trustworthy candidates who demonstrate personal pride in their work and a strong work ethic.
CareerBuilder: Where do you see your workforce in five or 10 years in terms of growth?
Andrekovich: MAXIMUS is experiencing growth in all our operations, in the US and abroad, so we definitely anticipate a more global workforce. As governments continue to seek more efficient public programs, we believe we will grow more technology-focused as well. MAXIMUS has experienced steady growth in recent years, so we anticipate this trend will continue in the years to come.
If you are proactively taking steps to drive economic growth in your local community or nationwide, we want to hear about it.
We may contact you about participating in our Empowering Employment series. Visit www.empoweringemployment.com for more information.
About Mark Andrekovich: Mark Andrekovich serves as the chief of human capital for MAXIMUS and president of the company’s Tax Credit and Employer Services business. Mark leveraged his human capital expertise to introduce innovative I-9, E-Verify and OFCCP Compliance services for hundreds of large and small employers for the Tax Credit and Employer Services business. Mark is an active member of the Human Resource Policy Association and the National Industry Liaison Group, and serves on the Business Advisory Council of Clarion University’s Dana Still School of Business. He is a highly sought after speaker on topics of Human Capital Strategy, OFCCP Compliance and Diversity Recruitment.
Prior to joining MAXIMUS, Mark worked for Banister International, a private human capital and executive search firm in Philadelphia. He has more than 20 years of comprehensive human resources experience with multi-national companies such as General Electric, Nordson Corporation and Cytec Industries. Mark holds a B.S. in business administration from Clarion University and an M.B.A. from Monmouth University.
About MAXIMUS: For nearly 40 years, MAXIMUS has operated under its founding mission of Helping Government Serve the People®. The company delivers administrative solutions for Medicaid, CHIP, Medicare, welfare-to- work programs, child support services, as well as specialized consulting services. MAXIMUS offers a single-market focus and a unique understanding of how to deliver high quality, cost-effective solutions tailored for all levels of government.