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Survey Results > Talent Factor

Seventy-Five Percent of Job Applicants Do Not Hear Back From Employers

resume_black_holeJob hunting can be a frustrating process especially if you have no idea whether the employer made a decision or even saw your application. The vast majority (75 percent) of workers who applied to jobs using various resources in the last year said they never heard back from the employer, according to a nationwide CareerBuilder survey.

While this speaks to the challenges of finding employment in a highly competitive market, it also brings to light negative implications for today’s employers.  Candidates who have had a bad experience when applying for a position are less likely to seek employment at that company again and are more likely to discourage friends and family from applying or purchasing products from that company.

Just How important is it to acknowledge every job applicant? 

Eighty-two percent of workers expect to hear back from a company when they apply for a job regardless of whether the employer is interested.  Nearly one-third (32 percent) of workers said they would be less inclined to purchase products or services from a company that didn’t respond to their application.

How your employment brand is presented to job seekers from the moment a job is posted can have a lasting effect not only on your ability to acquire talent, but your business overall. If limited resources and large volumes of applications prohibit a customized response, at the very least, set up an automatic reply with a quick note on the time frame of hiring, so the candidate knows you received his/her application and is aware of your hiring timeline.  Keep candidates informed about the timeline for interviews and when you will make the decision, and always make sure to follow up with candidates who ultimately weren’t chosen after an interview.

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Stephanie Gaspary

About Stephanie Gaspary

Stephanie is the managing director of content strategy at CareerBuilder, tasked with creating opportunities to share the CareerBuilder story across job seeker and employer channels. Stephanie, a lifelong learner, holds a Master's in Business Administration and a Master's in Management - both from North Park University and a Bachelor's degree in Art from Bethel University. A Minnesotan at heart, Stephanie has lived in Chicago for nearly 20 years, is the doting mother to two wacky german shorthaired pointer pups, looks forward to her morning run *almost* as much as that first cup of coffee and vows to one day live in the mountains.

Companies only get one first impression. When job seekers go to a careers page and apply, they’re showing interest in that business. Not hearing back could affect them on a personal level. Employers lose out too as you mentioned.


Job candidates have more power than ever before and can share their poor experience with their social media networks. But that shouldn't be the only reason a company should improve their hiring process, companies should want to find the best candidates. Setting up automated responses should be a give. There are many automated tools that can help. 



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